tag:blogger.com,1999:blog-295521932011-11-28T07:25:21.128+08:00Building a new Business Modelchardinethttp://www.blogger.com/profile/17682523614524234980noreply@blogger.comBlogger91100tag:blogger.com,1999:blog-29552193.post-32003190886080600082007-04-24T15:41:00.000+08:002007-04-24T16:08:53.987+08:00

iNTouch chief executive officer and managing director Edward Lim announced in a presscon that Cebu low-cost calling service would be available soon.“Around 32 million Filipinos don’t have ways to cheapest communication," says Edward Lim,who launched the Next Generation Voice over Internet Protocol three years ago. He also said that even with the introduction of the service, only a few have seen

chardinethttp://www.blogger.com/profile/17682523614524234980noreply@blogger.com0tag:blogger.com,1999:blog-29552193.post-21046204980601964902007-01-31T19:33:00.000+08:002007-03-10T15:31:31.190+08:00

I have read an article from VoIP Planet regarding Voice Over Internet Protocol to power Call Center business and I was intrigue with its subtitle that discussed on building a call through free softwares that are given away thru GNU licensing. With the power of VoIP many technomaniac are building something worthwhile for the free world to use and this can be tapped by Call Center Operators in the

chardinethttp://www.blogger.com/profile/17682523614524234980noreply@blogger.com0tag:blogger.com,1999:blog-29552193.post-86325595925883111832006-10-18T19:41:00.000+08:002007-03-10T15:15:34.650+08:00

The luxurious way of life in a call center is a temptation that any ordinary corporate employee like me just can't just resist. Free food, service laptops, cellphone allocations, profit sharing, bonuses, name it and you have it. These are just some of the perks that anyone in the supervisory and managerial level enjoys.Now, it is being used to me as decoy to give in to my big BOSS alluring

chardinethttp://www.blogger.com/profile/17682523614524234980noreply@blogger.com1tag:blogger.com,1999:blog-29552193.post-1159936325772708892006-09-10T12:12:00.000+08:002006-10-30T09:54:36.566+08:00

Outsourcing and Business Outsourcing DefinedAccording to Wikipedia, Outsourcing is delegation of non-core operations or jobs from internal production within a business to an external entity meaning it is a form of a subcontractor wherein decision is being made by the management of the company when their internal workforce cannot comply with their present requirements or having back logs on their

chardinethttp://www.blogger.com/profile/17682523614524234980noreply@blogger.com0tag:blogger.com,1999:blog-29552193.post-1157369330574670782006-09-04T19:10:00.000+08:002006-10-30T09:54:36.473+08:00

GREY MARKET TRIVES IN CALL CENTERS?Grey or Gray market is alarming nowadays specially to the IT sector. The news on the rise of gray market in India which concluded that its market was made up between 60 percent and 90 percent of sales profits is really a connotation that it really exist. In the Philippines, a recent study published by IDC says that more VoIP service offerings are needed to

chardinethttp://www.blogger.com/profile/17682523614524234980noreply@blogger.com1tag:blogger.com,1999:blog-29552193.post-1151743950167074622006-07-01T16:07:00.000+08:002006-10-30T09:54:36.391+08:00

TIME TO MAKE A CHANGEDue to my over load work, I have decided to decline myself to work full time on this project. But it does'nt mean that I have to stop writing about it. This is just temporary since I am still diverted to its concern from time to time. Meaning, I can still give some insights on this matter and how this project progresses.So as to continue, last week we had this two Australian

chardinethttp://www.blogger.com/profile/17682523614524234980noreply@blogger.com0tag:blogger.com,1999:blog-29552193.post-1150198132618047952006-06-13T19:12:00.000+08:002006-10-30T09:54:36.305+08:00

CALL CENTER JOBS ON THE RISEI was scanning my email today, when i get noticed the job fair ad attached to an email from an online job hunters. With this ad, It just show that contact centers in the Philippines is a promising business and keeps on growing for months. It even migrated their businesses in the province.With this kind of business phenomena, I just can't really imagine why most

chardinethttp://www.blogger.com/profile/17682523614524234980noreply@blogger.com0tag:blogger.com,1999:blog-29552193.post-1150037546342481052006-06-11T22:29:00.000+08:002006-10-30T09:54:36.191+08:00

Scavenging SuppliersGetting vendors to help us put up our IT infrastructure for the project is an easy thing. It becomes a byword to all suppliers and it proliferate fast like a "tsismis". And after a week, unending calls came up asking for an appointment.The only problem we have is how we would consider their credibility and business experience on outsourcing businesses (contact centers, medical

chardinethttp://www.blogger.com/profile/17682523614524234980noreply@blogger.com0tag:blogger.com,1999:blog-29552193.post-1150030940132209782006-06-11T20:34:00.000+08:002006-10-30T09:54:36.084+08:00

INTRODUCTIONGone are the beepers, bulky analog cellphones, walkman...what else? The world is in a fast pace and changing in a minute. Technology made this happen and changed the way people and business work.I'm not a writer but this global phenomenon such as "Blogging" challenge me to try it. And to start with, i'de like share my thoughts on a new business model that is the trends and successfull

chardinethttp://www.blogger.com/profile/17682523614524234980noreply@blogger.com0