Call Center for OFW's relatives

iNTouch chief executive officer and managing director Edward Lim announced in a presscon that Cebu low-cost calling service would be available soon.

“Around 32 million Filipinos don’t have ways to cheapest communication," says Edward Lim,
who launched the Next Generation Voice over Internet Protocol three years ago. He also said that even with the introduction of the service, only a few have seen its potential due to problems on computer availability and Internet access.

Through iNTouch Calling Club, members who intend to get in touch with their families abroad will only have to call the iNTouch call center from any phone line and agents will connect their calls anywhere abroad. This callback service is a first of its kind and probably first in the Philippines.

You can have this type of service by just using a cellphone. It made you register your number and textthe number abroad that you want to call. Then an operator will call you back, put you on hold as he connects your call.

Lim said that the service will be affordable since the company charges P1.80 per minute on international direct dial (IDD) calls. A P10 callback fee is charged on top of the IDD call.

The current IDD call rate to the US is P20 to P24 per minute and potential members have four modes of payments to choose from.

The monthly rate is at P550 with 120 free minutes, quarterly rate is at P1,200 and the semi-annual rate is at P1,800 both with free 300 minutes of airtime usage. The annual rate is at P3,000 with free calls for 600 minutes.

Members will be allowed to reload once they have consumed their free airtime usage by a minimum ammount of $10. They can also either call their reseller, deposit it to the bank, or text us if they want to reload," Lim added.

The call center will operates from 6 a.m. until 10 p.m. daily and it will serve countries like Australia, Austria, Belgium, Canada, China, Denmark, Germany, Ireland, Italy, Hong Kong, Japan, Taiwan, Singapore, Spain, Sweden, Switzerland, UK and USA, among others.

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